Shipping Practice & Policy

Shipping Methods:

Priority Flat Rate: Most of our jewelry is mailed in a small, flat-rate box through the United States Postal Service (USPS), with an estimated delivery time of 3-5 days. Every package is insured and is mailed at the lowest rate possible. We always package jewelry in a color-coordinated silk pouch with tissue, a receipt, and an easy to use return form.

USPS 2nd Day: For expedited delivery service, we are happy to ship USPS 2nd day. This package will be insured, and is guaranteed 2nd day delivery by USPS. This options comes with a tracking number for your package, and we will verify it's arrival with UPS.

International Shipping: Yes! We can mail packages to any country. We use USPS flat rate international boxes and always include insurance.

 

 IN-STORE Pick Up- if you are in Carbondale and would like to pick up your order - it is Free! Just let us know in the notes and we will remove any shipping charges when we process your order.

 

Timing & Process:

We mail jewelry through USPS Priority Mail Flat Rate Boxes, always insuring every package. After your order is shipped out, expect to receive your jewelry within 3-5 business days along with a tracking number to follow the progress of your shipment.

 

Orders will be shipped within 1 to 2 business days pending all items are in stock. Please make sure to include your phone number and email address so we may contact you with any questions on our end.

Holidays? Please call us for delivery dates

Emergency Order? We will always do our best to accommodate your specific requests. Please leave any comments in your online order so we make everything perfect.

**All prices below are approximate. Insurance for the full value of items will apply. Exact shipping costs will be determined once the order is complete.

 

What if I need my order shipped as a gift?

We lovingly package all jewelry orders in brocade satin pouches for a beautiful presentation. Gift boxes with an organza gold bow are also available. Simply state in the ‘notes’ section of our checkout that your jewelry purchase is a gift and you would like it wrapped. To personalize your order, include a message to the receiver in our notes section as well and we will include it with your order.

Do you ship internationally?
Yes! We ship internationally to many countries. International shipping is sent via USPS Global Priority mail, flat rate at $50. We will fill out a custom form for the designated country and take it to the post office. We are not responsible for jewelry held in customs or any tariff fees.